211 — local services
Canada-wide · Shelter
Choose your region to search for shelters, food and community services. Phone, text, chat and opening hours vary by provider.
Official page checked · Source (opens a new tab)
My support plan
Find help near you
Start with your province or territory.
Filter by need: All
Check hours, availability and costs with the service.
Urgent help and crisis lines
For immediate danger, call 911. It can send police, fire services or paramedics.
988 offers suicide crisis support 24/7 in English and French. Responders may contact emergency services when someone’s life is at imminent risk. What to expect (opens a new tab)
911 is not available in Nunavut and some remote areas. Use the local emergency number there. Nunavut emergency contacts (opens a new tab)
Find a food bank
Canada-wide · Food
Search Food Banks Canada by location. Ask the local food bank about hours, registration and what to bring before travelling.
Official page checked · Source (opens a new tab)
ShelterSafe — fleeing violence
Canada-wide · Shelter
Find shelters and support for women and their children experiencing violence. Contact a shelter to discuss safety and access; a bed is not guaranteed.
Official page checked · Source (opens a new tab)
9-8-8 Suicide Crisis Helpline
Canada-wide · Health
Call or text any time, in English or French. Read the service's privacy and emergency-intervention information before contacting it if this concerns you.
Official page checked · Source (opens a new tab)
Kids Help Phone
Canada-wide · Health
For young people: call a counsellor, text CONNECT to 686868, or message a volunteer online. Check the site for live counselling chat hours.
Official page checked · Source (opens a new tab)
Hope for Wellness
Canada-wide · Community
Phone and online support for Indigenous people across Canada, available 24/7. Ask about language options when connecting.
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Benefits Finder
Canada-wide · Income & ID
Find federal benefits and government supports that may fit your situation. Check each program's eligibility and application rules.
Official page checked · Source (opens a new tab)
Free tax clinics
Canada-wide · Income & ID
Find a volunteer tax clinic for people with a modest income and a simple tax situation. Filing may help you receive benefits and credits.
Official page checked · Source (opens a new tab)
Find or confirm a lost SIN
Canada-wide · Income & ID
Service Canada explains how to find your Social Insurance Number or request confirmation. Plastic SIN cards are no longer issued.
Official page checked · Source (opens a new tab)
Lost or stolen identification
Canada-wide · Income & ID
Contact the agency that issued each missing document for replacement steps. Ask a local outreach worker about help with documents, fees and a mailing address.
Official page checked · Source (opens a new tab)
Find naloxone
Canada-wide · Health
Official provincial and territorial links explain where to get take-home naloxone. Cost and eligibility vary; ask the provider about training.
Official page checked · Source (opens a new tab)
Substance use and harm reduction support
Canada-wide · Health
Find regional treatment, harm reduction supplies and substance-use support. Service options and availability differ across Canada.
Official page checked · Source (opens a new tab)
Find newcomer services
Canada-wide · Community
Search the IRCC settlement-service locator for help with language, work and settling in. Eligibility varies; Quebec has its own settlement services.
Official page checked · Source (opens a new tab)
Find a Friendship Centre
Canada-wide · Community
Locate a Friendship Centre for urban Indigenous community connections and culturally grounded programs. Ask the centre which practical supports it offers.
Official page checked · Source (opens a new tab)
2SLGBTQ+ peer support — pflag
Canada-wide · Community
Find local or online peer support for 2SLGBTQ+ people and their families. Volunteer chapters have different schedules; this is not an emergency service.
Official page checked · Source (opens a new tab)
Housing support for Veterans
Canada-wide · Keep your housing
Find community organizations supporting Veterans experiencing homelessness or at risk of losing housing. Contact the organization about local access.
Official page checked · Source (opens a new tab)
Veterans Emergency Fund
Canada-wide · Income & ID
Eligible Veterans and certain family members can apply for help with an urgent financial need, including essentials and shelter. Applications are assessed individually.
Official page checked · Source (opens a new tab)
Benefits and services for seniors
Canada-wide · Income & ID
Find public pensions, income supplements, caregiving and other supports. Check eligibility; tax filing can affect income-tested benefits.
Official page checked · Source (opens a new tab)
Daily needs, warming and cooling places
Canada-wide · Daily needs
Use your regional 211 directory to search for warming or cooling centres, showers, laundry, washrooms, charging, mail and storage. Confirm hours and access locally.
Official page checked · Source (opens a new tab)
Help when you cannot pay rent
Canada-wide · Keep your housing
Learn about rent banks, community help and subsidized housing. Availability and eligibility vary; ask your municipality or a housing worker about local programs.
Official page checked · Source (opens a new tab)
Facing eviction
Canada-wide · Keep your housing
Use CMHC's renting guide as a starting point, then contact your provincial or territorial rental authority or a legal clinic promptly. Local rules and deadlines apply.
Official page checked · Source (opens a new tab)
Lower-cost internet and devices
Canada-wide · Daily needs
Find federal digital-inclusion programs for eligible households. For Wi-Fi, computers or a phone today, ask a local library, community centre or drop-in about access.
Official page checked · Source (opens a new tab)
Income assistance — British Columbia
British Columbia · Income & ID
Apply online, by phone or through a local office for help with basic needs. Eligibility is assessed.
Official page checked · Source (opens a new tab)
Legal Aid BC
British Columbia · Legal
Check covered legal matters, financial eligibility and how to apply. Coverage and any contribution depend on the case.
Official page checked · Source (opens a new tab)
HealthLink BC
British Columbia · Health
Speak with a nurse about non-emergency health concerns and where to find care. Available 24 hours a day.
Official page checked · Source (opens a new tab)
Income Support — Alberta
Alberta · Income & ID
Apply for help with basic living costs. The official page also links to emergency financial assistance.
Official page checked · Source (opens a new tab)
Legal Aid Alberta
Alberta · Legal
Check covered legal matters, financial eligibility and how to apply. Coverage and any contribution depend on the case.
Official page checked · Source (opens a new tab)
Health Link 811
Alberta · Health
Speak with a nurse about non-emergency health concerns and where to find care. Available 24 hours a day.
Official page checked · Source (opens a new tab)
Saskatchewan Income Support — Saskatchewan
Saskatchewan · Income & ID
Apply for income support online or by phone. A Social Services office can help with the application.
Official page checked · Source (opens a new tab)
Legal Aid Saskatchewan
Saskatchewan · Legal
Check covered legal matters, financial eligibility and how to apply. Coverage and any contribution depend on the case.
Official page checked · Source (opens a new tab)
HealthLine 811
Saskatchewan · Health
Speak with a nurse about non-emergency health concerns and where to find care. Available 24 hours a day.
Official page checked · Source (opens a new tab)
Employment and Income Assistance — Manitoba
Manitoba · Income & ID
Apply by phone or through a local office. An application also assesses help with housing costs through Rent Assist.
Official page checked · Source (opens a new tab)
Legal Aid Manitoba
Manitoba · Legal
Check covered legal matters, financial eligibility and how to apply. Coverage and any contribution depend on the case.
Official page checked · Source (opens a new tab)
Health Links — Info Santé
Manitoba · Health
Speak with a nurse about non-emergency health concerns and where to find care. Available 24 hours a day.
Official page checked · Source (opens a new tab)
Ontario Works — Ontario
Ontario · Income & ID
Apply online, by phone or through your local office for help with food, housing and other eligible needs.
Official page checked · Source (opens a new tab)
Legal Aid Ontario
Ontario · Legal
Check covered legal matters, financial eligibility and how to apply. Coverage and any contribution depend on the case.
Official page checked · Source (opens a new tab)
Health811
Ontario · Health
Speak with a nurse about non-emergency health concerns and where to find care. Available 24 hours a day.
Official page checked · Source (opens a new tab)
Social assistance programs — Quebec
Quebec · Income & ID
Read about social assistance and social solidarity, and how to apply for last-resort financial assistance.
Official page checked · Source (opens a new tab)
Commission des services juridiques
Quebec · Legal
Check covered legal matters, financial eligibility and how to apply. Coverage and any contribution depend on the case.
Official page checked · Source (opens a new tab)
Info-Santé 811
Quebec · Health
Dial 811, option 1, for non-urgent nurse advice. The service page lists exceptions for Nunavik and the Cree Territory of James Bay.
Official page checked · Source (opens a new tab)
Social Assistance — New Brunswick
New Brunswick · Income & ID
Learn how to apply to Social Development for help with basic needs. Household income and circumstances are assessed.
Official page checked · Source (opens a new tab)
New Brunswick Legal Aid
New Brunswick · Legal
Check covered legal matters, financial eligibility and how to apply. Coverage and any contribution depend on the case.
Official page checked · Source (opens a new tab)
Tele-Care 811
New Brunswick · Health
Speak with a nurse about non-emergency health concerns and where to find care. Available 24 hours a day.
Official page checked · Source (opens a new tab)
Income Assistance — Nova Scotia
Nova Scotia · Income & ID
Call or contact a local office to apply. Tell the worker if you have no food, face losing housing or have another emergency.
Official page checked · Source (opens a new tab)
Nova Scotia Legal Aid
Nova Scotia · Legal
Check covered legal matters, financial eligibility and how to apply. Coverage and any contribution depend on the case.
Official page checked · Source (opens a new tab)
811 — nurse advice
Nova Scotia · Health
Speak with a nurse about non-emergency health concerns and where to find care. Available 24 hours a day.
Official page checked · Source (opens a new tab)
Social Assistance — Prince Edward Island
Prince Edward Island · Income & ID
Call the screening line to begin an application for help with basic needs. An intake appointment determines eligibility.
Official page checked · Source (opens a new tab)
Prince Edward Island Legal Aid
Prince Edward Island · Legal
Check covered legal matters, financial eligibility and how to apply. Coverage and any contribution depend on the case.
Official page checked · Source (opens a new tab)
811 Telehealth
Prince Edward Island · Health
Speak with a nurse about non-emergency health concerns and where to find care. Available 24 hours a day.
Official page checked · Source (opens a new tab)
Income Support — Newfoundland and Labrador
Newfoundland and Labrador · Income & ID
Apply by phone or paper form for assistance with daily living costs. Financial and residency criteria apply.
Official page checked · Source (opens a new tab)
Newfoundland and Labrador Legal Aid
Newfoundland and Labrador · Legal
Check covered legal matters, financial eligibility and how to apply. Coverage and any contribution depend on the case.
Official page checked · Source (opens a new tab)
811 HealthLine
Newfoundland and Labrador · Health
Speak with a nurse about non-emergency health concerns and where to find care. Available 24 hours a day.
Official page checked · Source (opens a new tab)
Social Assistance — Yukon
Yukon · Income & ID
Book an intake appointment for help with basic living costs. If you have First Nation status, ask your First Nation or CIRNAC which program applies.
Official page checked · Source (opens a new tab)
Yukon Legal Services Society
Yukon · Legal
Check covered legal matters, financial eligibility and how to apply. Coverage and any contribution depend on the case.
Official page checked · Source (opens a new tab)
Yukon HealthLine 811
Yukon · Health
Speak with a nurse about non-emergency health concerns and where to find care. Available 24 hours a day.
Official page checked · Source (opens a new tab)
Income Assistance — Northwest Territories
Northwest Territories · Income & ID
Apply through an ECE Service Centre for assistance with basic needs. A navigator can help complete the application.
Official page checked · Source (opens a new tab)
NWT Legal Aid
Northwest Territories · Legal
Check covered legal matters, financial eligibility and how to apply. Coverage and any contribution depend on the case.
Official page checked · Source (opens a new tab)
NWT 811
Northwest Territories · Health
Speak with a nurse about non-emergency health concerns and where to find care. Available 24 hours a day.
Official page checked · Source (opens a new tab)
Income Assistance — Nunavut
Nunavut · Income & ID
Contact your community Income Assistance Worker to apply for help with basic needs. Financial eligibility is assessed.
Official page checked · Source (opens a new tab)
Nunavut Legal Aid
Nunavut · Legal
Check covered legal matters, financial eligibility and how to apply. Coverage and any contribution depend on the case.
Official page checked · Source (opens a new tab)
Community health-centre contacts
Nunavut · Health
Find the phone number for your community health centre in the Department of Health's nursing directory. Contact the centre directly for local advice and care.
Official page checked · Source (opens a new tab)
Toronto — Central Intake
Ontario · Shelter
Toronto only: call the City's 24/7 line for referrals to emergency shelter and overnight accommodation. A suitable space may not be available on the first call.
Official page checked · Source (opens a new tab)
Toronto — warming centres
Ontario · Daily needs
Toronto only: see the City's warming-centre locations and activation information. Walk-ins are welcome when centres are open. Check current openings before travelling; this directory does not show live status.
Official page checked · Source (opens a new tab)
Toronto — cool spaces
Ontario · Daily needs
Toronto only: use the City's seasonal map of cool spaces. The map is maintained during heat season; check the current season, hours and access conditions before travelling.
Official page checked · Source (opens a new tab)
Toronto — drop-in programs
Ontario · Daily needs
Toronto only: find drop-ins that may offer meals, showers, laundry, healthcare and referrals. Services differ by location. Contact the provider to confirm hours and what is available.
Official page checked · Source (opens a new tab)
Toronto — public washrooms and drinking water
Ontario · Daily needs
Toronto only: search the City's washroom and drinking-water map, including listed accessibility features. Check each location's status and opening hours.
Official page checked · Source (opens a new tab)
No matching resources. Try a wider search or another region.
Lost ID, Wi-Fi, a warm place, or help keeping your home? Start with these practical steps.
Journal
Use Data & privacy to choose whether personal records are saved on this device.
Goals
Reminders
Data & privacy
Support and ways to connect
Choose phone, text or online options that work for you. Text messages normally need mobile service; website and chat links need internet. Service hours, languages and privacy rules vary.
Emergency response
Call 911 when life or safety is in immediate danger. The operator may send police, fire services or paramedics. For community support without requesting emergency dispatch, use the service options below; crisis services can still involve emergency responders in serious, imminent danger.
Call 911911 is not available in Nunavut and some remote areas. Use the local emergency number there. Nunavut emergency contacts (opens a new tab)
211 — local services
Canada-wide · Shelter
Choose your region to search for shelters, food and community services. Phone, text, chat and opening hours vary by provider.
Official page checked · Source (opens a new tab)
ShelterSafe — fleeing violence
Canada-wide · Shelter
Find shelters and support for women and their children experiencing violence. Contact a shelter to discuss safety and access; a bed is not guaranteed.
Official page checked · Source (opens a new tab)
9-8-8 Suicide Crisis Helpline
Canada-wide · Health
Call or text any time, in English or French. Read the service's privacy and emergency-intervention information before contacting it if this concerns you.
Official page checked · Source (opens a new tab)
Kids Help Phone
Canada-wide · Health
For young people: call a counsellor, text CONNECT to 686868, or message a volunteer online. Check the site for live counselling chat hours.
Official page checked · Source (opens a new tab)
Hope for Wellness
Canada-wide · Community
Phone and online support for Indigenous people across Canada, available 24/7. Ask about language options when connecting.
Official page checked · Source (opens a new tab)
2SLGBTQ+ peer support — pflag
Canada-wide · Community
Find local or online peer support for 2SLGBTQ+ people and their families. Volunteer chapters have different schedules; this is not an emergency service.
Official page checked · Source (opens a new tab)
Using Wi-Fi only? Choose a provider’s online chat where offered. A library, shelter or drop-in may be able to offer Wi-Fi or a phone; ask about access and opening hours.
Practical steps
Replace lost ID
- Write down which documents are missing. You do not need to store their numbers here. If theft or identity fraud is involved, review the official identity-theft guidance.
- Choose your province or territory in Resources. Ask its income-support office or a community worker about ID-replacement help, fees and an address for receiving mail.
- For a birth certificate, apply through the province or territory where you were born. For a health card or photo ID, use your current province or territory’s official service office. Ask what alternate proof is accepted if you have no ID.
- For a Social Insurance Number, use Service Canada’s official process. Keep originals and application receipts safe; do not send identity documents to this site.
Daily needs and a place out of the weather
Ask your local service navigator or municipality about warming or cooling centres, showers, laundry, public washrooms, charging, mail pickup and storage. Confirm opening hours, accessibility, fees and what you can bring.
A library or drop-in may have free Wi-Fi, computers or a phone. Avoid recording sensitive details on a public computer. Do not assume Wi-Fi alone can send SMS texts.
Find a local service navigator (opens a new tab)Keep your housing
If rent is overdue or you receive an eviction notice, seek local legal advice promptly. Choose your region’s legal-aid service and ask a housing worker about rent banks, emergency benefits, utility help and eviction-prevention programs. Rules and deadlines vary by province and territory.
Find regional legal and income helpAbout and privacy
Who maintains this tool
An independent, free community resource project maintained through Khayoon’s public GitHub repositories. It is not a government agency, shelter, counselling service or live service navigator.
Project and maintainer (opens a new tab)What stays on this device
Journal entries, goals and reminders are handled in this browser. No account or analytics are used. Choose session-only use on a shared device, or protect saved personal data with a passphrase in My data. Without that protection, anyone using this browser profile may read saved personal data. Device malware or someone with an unlocked session can still read what is on screen.
This site uses system fonts and makes no third-party font or tracking requests. The host still receives normal connection information, such as an IP address. Opening another service’s website, sending a text, making a call or submitting a GitHub report shares information with that provider under its own privacy rules.
Quick exit hides this page and opens a neutral website. It does not erase browser history, downloads, saved data or monitoring records. Use My data to delete this app’s personal records. Exported and printed copies need their own protection.
Offline access and saved data
Offline setup has not been confirmed. An internet connection is needed for the first visit.
Once this browser has saved the app for offline use, its directory and personal tools can reopen without internet. Service websites and chat still need internet; calls and SMS need a working telephone service. Browsers can remove stored data. Installing may improve retention but is not a backup. Export what you need and keep the file safe.
Report a wrong listing
Each listing shows when its official page was checked. This does not mean the phone line was called or a place is available. Report the listing name and public correction; do not include your journal, ID, location or someone else’s private information. GitHub reports are public and require an account. You can also report incorrect service information directly to its provider.
Report a public listing correction (opens a new tab)